NEC's UNIVERGE SP350 SoftPhone embeds voice communication into business processes to bring employees the instant communication and information they require. This versatile communications tool offers an extensive array of high-quality video, audio, voice and text features.
The SP350 SoftPhone is a multimedia IP phone installed on a personal computer or laptop. It delivers high-quality voice communication using a USB-connected headset/handset. Employees can use it as a primary desktop telephone, as a supplemental desktop telephone or as a remote/telecommuting device.
When linked together across an NEC IP network, SP350 users can collaborate and interact with each other in a variety of innovative ways:
Audio and videoconferencing – offers easy set-up and participation in conference calls
Presence – provides the status of the users who are trying to be reached before a call is placed
Markup pen – enables users to redline a portion of a shared document
Whiteboard – gives users the ability to review, create and update graphic designs in real-time
Instant Message/Chat – helps users correspond in real time
File Transfer - provides an easy method to send one or more files
Call Log – enables employees to store information about outgoing/incoming calls and missed calls, as well as files on any recorded calls
Call Record – helps users keep a recording of calls as well as measure performance, improve training, ensure compliance and evaluate overall performance